Terms of Service

Welcome to maccosmetics. By accessing or using our website at https://maccosmetica.shop, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

Order Processing and Shipping

All orders are processed within 1-2 business days. Shipping typically takes between 5-10 business days. Shipping fees will be calculated and displayed at checkout based on your selections and destination.

Payment

Payment for all orders must be received in full before processing. We accept various payment methods as offered at checkout.

Cancellation Policy

You may cancel your order within 12 hours of placing it. After this window, cancellations cannot be guaranteed and orders may be processed and shipped.

Returns and Refunds

If you are not entirely satisfied with your purchase, you may request a return within 30 calendar days from the date you received the item.

To initiate a return, please contact our customer service at privacymalaysia306@gmail.com with your order details.
Customers are responsible for return shipping costs unless the item is defective, damaged upon arrival, or incorrect.
Returned items must be in their original condition and packaging.
Once we receive and inspect the returned item, we will process your refund within 5-7 business days.
Refunds will be issued to the original payment method used for the purchase.

Damaged or Defective Items

If you receive an item that is defective, damaged, or incorrect, please contact us immediately at privacymalaysia306@gmail.com so we can resolve the issue promptly.

Limitation of Liability

maccosmetics is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the purchase price of the items ordered.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of our website following any changes constitutes your acceptance of the new terms.

Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at privacymalaysia306@gmail.com.